Feb 09 2017 02:33 PM
I have started recieving a number of reports from our end users on SafeLinks now blocking valid websites.
One example I had yesterday was a link to a video recording of a webinar provided by Avaya for their Avaya Engage 2017 seminars.
Now today, a VP is complaining that links that have always worked before today are now throwing the message below -
This web page could not be loaded.
Due to an internal error, this web page could not be loaded. We recommend that you close this page. Learn more about Malware
So, I run a URL trace on his name and show no links have been blocked. Something is going on, because he did not come up with the exact wording of the Safelinks block page by himself.
Feb 09 2017 09:30 PM
Feb 10 2017 02:54 PM
I did have URL detonation turned on, but support says that was not the issue. They state that it was a wrapping issue with sublinks in the message. They have resolved the issue for me now!
Feb 10 2017 03:08 PM
Jan 01 2018 05:19 AM
Jan 29 2019 10:19 AM
I cannot link to any trusted sites from my emails. This just started today. I really need help and am not sure how to get this issue resolved.
Jan 29 2019 10:29 AM