SOLVED

Cannot Provision a Resource Mailbox When Scheduling a Teams Meeting

Copper Contributor

Hi experts, recently I created an equipment mailbox in exchange online to reserve one of our meeting resources (Portable Speaker). but I unable reserve that equipment resource by using teams or outlook calendar. it is displaying as a separate mailbox in global address list but doesn't show in the meeting resource section in teams or outlook. 

 

Due to that, I want to know if there having any method to add this equipment mailbox to meeting resource. I know we cannot add an equipment mailbox to team's room list because it prevents us from adding to the distribution group.

 

I tried to add the equipment mailbox to our teams room list. but it displayed this error message. "Write-ErrorMessage : Only room mailbox or room list can be added into room list "MS Teams meeting room".

 

So, I highly appreciate your support regarding this.

 

Regards

Dilan

2 Replies
best response confirmed by dilan_ranasinghe (Copper Contributor)
Solution
If it's an equipment mailbox, you cannot add it to a room list. You can however simply add its address (or browse to include it from the GAL) to any meeting. But there is no way currently to "couple" it to another resource, such as a meeting room.
Hi Vasil,

I figured it out by adding the equipment mailbox as a separate mailbox. Yes, it cannot be added into a room list as a resource. Thanks a lot for letting me know.
1 best response

Accepted Solutions
best response confirmed by dilan_ranasinghe (Copper Contributor)
Solution
If it's an equipment mailbox, you cannot add it to a room list. You can however simply add its address (or browse to include it from the GAL) to any meeting. But there is no way currently to "couple" it to another resource, such as a meeting room.

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