ActiveSync Delegate access on iOS Devices

%3CLINGO-SUB%20id%3D%22lingo-sub-9186%22%20slang%3D%22en-US%22%3EActiveSync%20Delegate%20access%20on%20iOS%20Devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-9186%22%20slang%3D%22en-US%22%3EI'm%20trying%20to%20update%20the%20way%20we%20manage%20mailboxes%20on%20our%20assistants%20iOS%20devices.%20At%20the%20moment%2C%20a%20PA%20will%20have%202%20or%203%20mailboxes%20on%20their%20phones%2C%20each%20one%20with%20the%20full%20username%2Fpasswords%20of%20the%20managers%20they%20look%20after.%20This%20is%20obviously%20a%20pain%20to%20administer%20and%20terrible%20security%20practice.%20Is%20there%20any%20way%20to%20manage%20this%20properly%2C%20using%20the%20PA's%20delegate%20permissions%3F%20Thanks%2C%20Jake%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-10049%22%20slang%3D%22en-US%22%3ERE%3A%20ActiveSync%20Delegate%20access%20on%20iOS%20Devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-10049%22%20slang%3D%22en-US%22%3EYou%20could%20use%20IMAP%20to%20achieve%20access%20to%20multiple%20mailbox%20on%20a%20mobile%20device.%20Settings%20for%20IMAP%20Configuration%3A%20EMAIL%20ADDRESS%3A%20info%40contoso.com%20(shared%20mailbox)%20PASSWORD%3A%20John%20Smith's%20Password%20(user's%20password)%20IMAP%20SERVER%3A%20outlook.office365.com%20(imap%20server)%20SMTP%20SERVER%3A%20smtp.office365.com%20(smtp%20server)%20USERNAME%3A%20john.smith%40contoso.com%5Cinfo%40contoso.com%20(user%5Cshared%20mailbox)%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-9460%22%20slang%3D%22en-US%22%3ERE%3A%20ActiveSync%20Delegate%20access%20on%20iOS%20Devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-9460%22%20slang%3D%22en-US%22%3EAnd%2C%20Outlook%20for%20IOS%20(with%20Intune%20and%20conditional%20access%20)%20won't%20either.%20this%20is%20a%20need%20not%20yet%20solved%20by%20many%20of%20us.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-9208%22%20slang%3D%22en-US%22%3ERe%3A%20ActiveSync%20Delegate%20access%20on%20iOS%20Devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-9208%22%20slang%3D%22en-US%22%3E%3CP%3EActiveSync%20does%20not%20support%20delegate%20access.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor
I'm trying to update the way we manage mailboxes on our assistants iOS devices. At the moment, a PA will have 2 or 3 mailboxes on their phones, each one with the full username/passwords of the managers they look after. This is obviously a pain to administer and terrible security practice. Is there any way to manage this properly, using the PA's delegate permissions? Thanks, Jake
3 Replies

ActiveSync does not support delegate access.

And, Outlook for IOS (with Intune and conditional access ) won't either. this is a need not yet solved by many of us.
You could use IMAP to achieve access to multiple mailbox on a mobile device. Settings for IMAP Configuration: EMAIL ADDRESS: info@contoso.com (shared mailbox) PASSWORD: John Smith's Password (user's password) IMAP SERVER: outlook.office365.com (imap server) SMTP SERVER: smtp.office365.com (smtp server) USERNAME: john.smith@contoso.com\info@contoso.com (user\shared mailbox)