active sync issue synchronisation mobile :

Copper Contributor

Hi Teams

we have exchange server 2019 cu 14 with the hotfix avril 2024 with ltm f5 for load balacer,

we noticed that AciveSync users do not receive emails automatically; each time it launches synchronization manualy to see the new emails in gmail or outlook mobile ,

sometime we receive the notification , some time we receive notification late and somtime we d'ont receive

all it's okay with remote analyser

this phenomenon was not there before.

Do you have any idea about this problem?

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