550 5.1.90 NDR

Iron Contributor

Problem: NDR "Remote Server returned '550 5.1.90 Your message can't be sent because you've reached your daily limit for message recipients."

Question 1: the code 550 5.1.90 doesn't exist under code description - can MSFT fix it? https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/non-delivery-reports-in-exchange-...

Question 2: There are two recipient limits - Recipient rate limit & Recipient limit. Which one has been exeeded in case of 550 5.1.90?

Question 3: How to find in Exchange Online / M365 Security a report that shows all NDRs for a domain? 


2 Replies

@Red Flag -I am also seeking answers to the same issue. Have you found any leads from any other sources? 

@akpvenus It was long time ago and I can't recall the root cause / solution anymore. But in fact, I didn't struggle with this issue anymore. I have found some notes:


Recipient Limits
 

There are two recipient limits that count per-user to all outbound and internal messages 

  1. Recipient rate limit – all recipients over last 24 hrs – 10 000 (not configurable) 
  1. Recipient limit – number of recipients in a single message. – max. 1000 (configurable by admin) 

Clarification for Distribution Groups / Lists:  

For the purposes of the recipient rate limit and the recipient limit, a distribution group that is stored in the organization's shared address book counts as one recipient.  


In a
personal distribution list, each recipient is counted separately. 

 

NDR 

Remote Server returned '550 5.1.90 Your message can't be sent because you've reached your daily limit for message recipients." 

 

DOCS: 

All limits: https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/e... 

All NDR codes: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/non-delivery-reports-in-exchange-...