The New Exchange

Published Jul 23 2012 07:10 AM 20.9K Views

Last Monday, at an event in San Francisco, Steve Ballmer introduced the new, modern Office to the world. An exciting set of capabilities were showcased, including Windows 8 integration, Office as a subscription, and an enhanced social story.

Exchange is one of the cornerstones of communication and collaboration in Office. Over the past few years, we have seen significant changes in the way people communicate – a multitude of devices, an explosion of information, complex compliance requirements, social networks, and a multi-generational workforce. This world of communication challenges has been accompanied by a major shift towards cloud services.

The Exchange team has been hard at work in building a product and service that helps to address these challenges and better prepare our customers for the future of communications and productivity. We are excited to announce an important milestone on this journey – the preview of the next version of Exchange is now available!

With Exchange 2010, we redesigned the product with low-cost large mailboxes and cloud services in mind. We then extended this vision through Office 365 where tens of thousands of organizations with millions of users have accompanied us on this journey to the cloud. Now, customers can look forward to the new release of Exchange which offers a wide variety of exciting benefits:

  • Remain in control, online and on-premises, by tailoring your solution based on your unique needs and ensuring your communications are always available on your terms.
  • Keep the organization safe by protecting business communications and sensitive information in order to meet internal and regulatory compliance requirements.
  • Increase productivity by helping users manage increasing volumes of communications across multiple devices.

As of last week the new version of Office, including Exchange and Office 365, has been made available to customers. I would encourage everyone to download the preview version of Exchange Server 2013 and try out the service preview of Office 365 Enterprise. As with pre-release versions, please use them to preview but not for production use.

Here are some of the great benefits you get with the next release of Exchange:

  1. Reduced costs by optimizing for next generation of hardware

    Exchange is now optimized for 8TB disks, by reducing database IOPS by +50% and optimizing for multiple databases per volume to increase aggregate disk utilization while maintaining reasonable database sizes. Ever growing memory capacity is used to improve search query performance and reduce IOPS. All this allows you and your end users to have larger mailboxes at lower costs.

  2. Significantly reduced operational overhead for high availability

    DAG management is simplified via automatic DAG network configuration, enhancements to DAG management cmdlets, support for multiple databases per disk, and enhancements to lagged copies. Auto-recovery capabilities – inherently built into DAGs – are now extended to the rest of Exchange and all protocols. Client-initiated, automatic recovery allows you to reduce recovery time for site failures from hours to under a minute.

  3. Decrease the amount of time spent managing your system while maintaining control

    Exchange now provides a single, easy-to-use, Web-based administration interface – the Exchange Administration Center (EAC). Role based access control (RBAC) empowers your helpdesk and specialist users to perform specific tasks which are surfaced appropriately in the EAC – without requiring full administrative permissions. This streamlined and intuitive experience helps you manage Exchange efficiently, delegate tasks, and focus on driving your business forward.

    Figure 1:
    Figure 1: The Exchange Administration Center (EAC) in the next release of Exchange

  4. Automatically protect Exchange availability from surges in traffic

    Exchange now offers easy to administer controls to protect against unexpected surges in traffic. System work that is not interactive is automatically deferred to non-peak hours in order to preserve the end user experience and higher priority tasks. This improved overall system through-put leads to reduced costs by saving you from planning capacity for those infrequent, unexpected peaks.

  5. Cloud on your terms

    Exchange provides you tools to move to the cloud on your terms – whether that’s onboarding to the cloud overnight or easily managing a hybrid deployment with mailboxes on-premises and online to meet your business needs. Provide your end users with a seamless experience including sharing calendars and scheduling meetings between on-premises and online users and have minimal user disruption when user mailboxes are smoothly moved across environments. Remain in control in the cloud by testing out upcoming enhancements via previews.

  6. Automatically protect your email from malware

    Exchange now offers built in basic anti-malware protection. Administrators can configure and manage their protection settings right from within the Exchange Administration Center. Integrated reporting provides visibility into emerging trends. This capability can be turned off, replaced, or paired with premium services such as Exchange Online Protection for layered protection.

  7. Protect your sensitive data and inform users of internal compliance policies with Data Loss Prevention (DLP) capabilities

    Keep your organization safe from users accidentally sharing sensitive information with unauthorized people. The new Exchange DLP features identify, monitor, and protect sensitive data through deep content analysis. Exchange offers built-in DLP policies based on regulatory standards such as PII and PCI, and is extensible to support other policies important to your business. New Policy Tips in the new release of Outlook inform users about policy violations as content is being created and about how information should be handled according to organizational standards .

    Figure 2:
    Figure 2: Protect your sensitive data with Data Loss Prevention (DLP) capabilities

  8. Allow compliance officers to run In-Place eDiscovery across Exchange, SharePoint, and Lync – from a single interface

    The ability to immutably preserve and discover data across your entire organization is essential to ensuring internal and regulatory compliance. Allow your compliance officers to autonomously use the new eDiscovery Center to identify, hold, and analyze your organization’s data from Exchange, SharePoint, and Lync. And, the data always remains in-place, so you never have to manage a separate store. With the eDiscovery Center, you can reduce the cost of managing complex compliance needs, while ensuring you are prepared for the unexpected.

    Figure 3:
    Figure 3: Run In-Place eDiscovery across Exchange, SharePoint and Lync from a single interface

  9. Allow users to naturally work together – while compliance is applied behind the scenes

    Site Mailboxes bring Exchange emails and SharePoint documents together. Like a filing cabinet, they provide a place to file project emails and documents and can only be seen by project members. Document storage, co-authoring, and versioning is provided by SharePoint while messaging is handled by Exchange – with a complete user experience within the new release of Outlook. Compliance policies are applied at the site mailbox level and are transparent to the users – thus preserving their productivity.

    Figure 4
    Figure 4: Site Mailboxes bring Exchange emails and SharePoint documents together
  10. Modern public folders provide a great way of managing and storing shared conversations and discussions

    Public folders are now available in Exchange Online. Both on-premise as well as online, public folders provide the same capabilities customers are already familiar with. And more – they now share the same storage, indexing, and HA capabilities of regular mailboxes and public folder content can now be found via end-user search.

  11. Give your users an intuitive, gorgeous, touch-optimized experience on all screens

    Your end users will get more done from anywhere with a clean and uncluttered experience. Users can now take advantage of the fresh, easy, and intuitive Windows 8 style experience across Outlook and OWA. OWA user experience scales beautifully for any form factor and size – PC or slate or phone – and has a modern user experience voice with great support for touch and motion. OWA now offers three different UI layouts optimized for desktop, slate, and phone browsers.

    Figure 5: An intuitive, gorgeous, touch-optimized experience on all screens

  12. Offline support in OWA allows your users to be productive when offline or on intermittently connected networks

    You can now launch OWA in the browser and start working even if there is no network connectivity. Your emails and actions are automatically synchronized the next time connectivity is restored. This allows your users to be productive and have a great OWA experience even from remote locations with slow or intermittently connected networks or no network connection at all.

  13. Bring all of your contacts together and automatically keep them up-to-date

    People’s professional networks span many different places. In Office 365, your users can import contact information from LinkedIn (and other networks in the future) so that they have all of their information in one place. Exchange will even find the same person across your personal contacts, GAL, and other networks and consolidate their information into one contact card, avoiding duplication and multiple contact cards with different information.

    Figure 6
    Figure 6: Bring all your contacts together from Exchange's GAL, your personal contacts and other networks

  14. Modern people search experience lets you quickly find the right person

    People search experience is consistent everywhere – from people hub to nickname cache when composing an email. Search spans across all of your people – personal contacts, GAL, networks. Search results are relevance based and contain rich results – photos, phone number, location, etc.

    Figure 7
    Figure 7: Quickly find the right person across your personal contacts, GAL and network s

  15. Updated canvas makes calendar more useful for everyone

    Like Outlook, OWA now supports simple entry of reminders and to-do’s by typing right on the calendar. Users get quick, glance-able day and item “peeks”. New views for day, week, and month – like the “month + agenda” (or “Mogenda”) view – makes it really easy to manage your time.

    Figure 8
    Figure 8: Manage your time easily with the new views for day, week, and month

    Figure 9
    Figure 9: Calendar item "peek" shows useful information

  16. Customize Outlook and OWA easily by integrating apps from the Office marketplace

    Help your users be more productive via 3rd party apps for Outlook adding contextual information and functionality to emails and calendar. Apps for Outlook are easy to develop using the new cloud-based extensibility model. The same apps work across the new release of Outlook and OWA – including on OWA’s slate and phone optimized layouts. Users and Exchange administrators can easily discover and install apps via the Office marketplace. You can control which apps different end users can use.

    Figure 10
    Figure 10: Customize Outlook and OWA with 3rd party apps from the Office marketplace

This is the first of a series of blog posts which will cover the next release of Exchange. In future posts, we will cover the full set of capabilities, including all of the features mentioned above, in more detail.

To get fully up-to-speed on the next release of Exchange:

As always, we welcome your comments and feedback. We've also gone live with the Exchange Server 2013 Forum and will monitor it regularly to collect your feedback.

Thanks so much for your interest in Exchange, and we hope you find the next version of the product as exciting and innovative as we do. The entire team looks forward to your feedback!

Rajesh Jha
Corporate Vice President

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