EDIT 10/01/2008: To read the updated (and more comprehensive) guidance for troubleshooting errors 0x8004010f, please go here. There are a multiple reasons for why an Outlook client can receive the 0x8004010f sync error. Unfortunately, 0x8004010f is just a generic MAPI error and will show up for a variety of problems. Here is what the error looks like under err.exe (Microsoft Exchange Server Error Code Look-up Tool:(
C:\WXP\system32>err 0x8004010f # for hex 0x8004010f / decimal -2147221233 ecNotFound ec.h ecAttachNotFound ec.h ecUnknownRecip ec.h ecPropNotExistent ec.h MAPI_E_NOT_FOUND mapicode.h # 5 matches found for "0x8004010f"This is what the error looks like from the sync log from within Outlook:
12:45:53 Synchronizing Mailbox <dgoldman> 12:45:53 Done 12:45:54 Microsoft Exchange offline address book 12:45:54 0x8004010fSome of the most common reasons for Outlook clients to receive the 0x8004010f error with regards to downloading the OAB are listed below. Most of these are documented and I have linked articles to each of these to help everybody out. Please note that these solutions can change a small bit depending on unknown factors in a company's environment.
1. Make sure that you have added the replicas of OAB to the Exchange 2007 server 2. Make sure public folder replication is working. 3. Make sure the OAB is public folder enabled and you have OAB Version 2, OAB Version 3 and OAB Version 4 checked off so your legacy clients can download the OAB files from the public folder store. 4. Make sure that if you are using an Outlook 2007 client, your OAB is Web Distribution enabled and the OAB files have been replicated over to the Client Access Server. For more information on this process please see this blog: http://blogs.msdn.com/dgoldman/archive/2006/10/23/outlook-client-fails-to-download-the-oab-with-erro... and http://blogs.msdn.com/dgoldman/archive/2006/08/25/How-Exchange-2007-OAB-Files-are-replicated-to-a-Cl... 5. If you are removing your last Exchange 2003 server from the org, please make sure that you follow our documentation on this process.- Dave Goldman
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