New version of Exchange Remote Connectivity Analyzer has been released
Published Oct 19 2009 11:46 AM 6,627 Views

Today we released an updated version of the Exchange Remote Connectivity Analyzer. For those of you not familiar with this site, it is a Web-based tool that helps you troubleshoot connectivity issues. The tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors have troubleshooting tips to assist you in correcting the problem. For more information, see our previous blog post here.

New/updated features

  • Updated user interface
  • New CAPTCHA implementation. (This is the hard to read words that make you prove you are a human)
  • No more 'Beta' label
  • Additional tests
    • Exchange Web Services - This allows you to perform connectivity testing for Exchange Web Services client such as Entourage. Developers can also use the Service Account Verification test to ensure things are configured and working properly for access with an alternate account or ExchangeImpersonation.
    • Outbound SMTP - Performs Reverse DNS testing, DNS RBL Checks, and SenderID validation against a provided "outbound" IP address
  • Updated the Outlook Anywhere test logic to work with Exchange 2010
  • Added a link in the footer to the Remote Connectivity Analyzer TechNet forum
  • Added a password confirmation text box to ensure the proper password was entered before running a test. This will reduce the number of tests that fail simply due to a typo in the password.

Known Issues

  • The Exchange ActiveSync tests allow you to "Ignore trusts for SSL". Checking this option only tells the tool to not fail if the certificate you are using is not in the list of Trusted Root Certificates... for example if you were using a certificate from your own Windows CA. This option does not allow the test to be completed over a non-SSL connection. That is, if you do not have a certificate and want to test whether Exchange ActiveSync works over port 80 - this tool cannot perform this validation. (Note: We will not be able to add this feature in the future). Note: Due to limitations in the RPC API, we are currently unable to ignore the trust requirement for SSL for the RPC over HTTP / Outlook Anywhere tests. We are looking into alternatives for future releases.

Thank you to everyone who sent feedback to us. The above list is a direct result of the comments you provided. Please keep the feedback coming. We also like to hear when the tool helps make you successful. The "Feedback" link is in the footer of each page on the site. This goes directly to Brad and me.

Link to tool:

Here's a little video I created about the tool:


- Shawn McGrath & Brad Hughes.

Version history
Last update:
‎Jul 01 2019 03:47 PM
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