Unlocking Excel workbook retrieved from the cloud

Copper Contributor

How can I unlock a locked Excel file retrieved from the Cloud:  When I send a protection locked Excel workbook to OneFile and then retrieve it I get the message 'this file is locked and cannot be unlocked'


I know the password to unlock it but it is impossible to even enter the password.

1 Reply

Hi @PLPL75 


Microsoft has implemented some new security options for files that are downloaded from the internet. If you get a red warning message above the worksheet, then this is probably the issue in your case.

If that's the case, you have to open the Windows Explorer, right-click on your file and open the properties window. There you could select the option "Allow"


(sorry, I use a German version, where it say "Zulassen" instead of "Allow"