turn off service required to use feature

[BillRoberts]

When i try to access "Help", I get the error message "Your organization's administrator turned off the service required to use this feature"

I also get it the same error message regarding solver code: "Compile error in hidden module: Solver Code.  This error commonly occurs when code is incompatible .... (etc.)

Thanks for any help.  Bill Roberts  

[#2]

@BillRoberts 

Here you should contact your administrator and inform him about your problem, maybe not allowed/blocked by administrator.

Without further information about the Excel version, operating system/network, storage medium (Sharepoint, OneDrive, hard disk, etc.) it is impossible to offer any solution approach than the one I have already suggested to you.

Welcome to your Excel discussion space!

Thank you for your understanding and patience

NikolinoDE

I know I don't know anything (Socrates)

[#3]

I authorized all possible communications to microsoft and now "Help" works OK

[#4]

Thank you for your feedback.
I'm glad they came to a solution.

I wish you continued success with Excel.