Subject: Retrieving Lost Microsoft Excel 2013 Expert Certification

Brass Contributor


Dear Excel Administrator,

I am writing to inquire about retrieving a lost Microsoft Excel 2013 Expert certification. I successfully obtained the certificate and credentials, including the logo, from Certiport in approximately 2017.

Unfortunately, after several years, I have misplaced the certificate and logo files. I understand that Microsoft no longer directly issues certifications for Microsoft Office 2013 versions, as the program has been retired.

However, I would be grateful if you could advise on the possibility of retrieving a copy of my certification record or logo from Certiport. Since I no longer have access to the email address used during registration, I can only provide my Centennial College Student ID as verification (which I can send in a separate, private email if necessary).

I am actively seeking employment and having access to a copy of the certificate or logo would significantly enhance my application.

Thank you for your time and assistance in this matter.

4 Replies
best response confirmed by Adrian1595 (Brass Contributor)
First of all, Thank you for responding to my message. I just send them a message. Again Thank you. I hope my problem gets resolved.

@Jan Karel Pieterse 


Here's an edited version of your email to Microsoft:
Subject: Following Up: Inquiry Regarding 2013 Excel Expert Certificate
Dear Microsoft,
I am following up on my previous email regarding access to my 2013 Excel Expert certificate, designation, and logo. It has been 24 hours, and I haven't received a response yet.
For your reference, I also contacted Certiport about this matter.
I would be grateful if you could please look into this issue and advise me on accessing my earned credentials.
Thank you for your time and assistance.


@Adrian1595 I'd give them a couple of business days to respond. After that, well, I don't really know :\

1 best response

Accepted Solutions
best response confirmed by Adrian1595 (Brass Contributor)