Apr 07 2022 02:39 PM
I get the following alert when attempting to use stock quotes in MS 365 Excel for Mac: "We need to fix your account. Select Microsoft Excel from the top menu > Sign Out, then sign back in with the account associated with a subscription." When I did this, the stock quotes icon under the data tab disappeared.
I also used the MS Office License Removal Tool 2.7 to remove and reinstall the license. This was also unsuccessful. Currently, I don't have the stock quotes icon under the data tab.
I'm running macOS Monterey, version 12.3 with an Apple M1 chip. The product I'm using is Microsoft Excel for Mac, Version 16.59 (22031300). License: Microsoft 365 Subscription.
My reason for purchasing MS 365 was to use the stock quotes function in Excel to get prices for the stocks and ETFs in my investment portfolio. I'm now using Google Sheets.
Case number from MS Support: 1037702822
Any help with this problem would be greatly appreciated.
Ed
Apr 11 2022 06:38 PM
May 06 2022 07:20 PM
@edkain I am having the exact same problem
Jun 10 2022 05:12 AM
Nov 27 2022 05:32 PM
Dec 01 2022 08:15 AM
Dec 13 2022 05:52 PM
I’m having the exact same issue. Was working fine then randomly started today giving the error message: “We need to fix your account. Select Microsoft Excel from the top menu > Sign Out, then sign back in with the account associated with a subscription“ This seems to be a long standing issue given this thread.
Dec 21 2022 07:51 AM