Apr 03 2018 08:28 AM - edited Apr 03 2018 08:31 AM
Hi,
So i've been having a problem with one specific user of mine.
He's actually using Excel 2013, on a Lenovo P51s. 2 Weeks ago he was able to work on any sheets he wanted without problems. A week ago, the problem started. When he open some specific sheets, they open up all "broken" (see screenshots bellow). Anyone else opening the same sheets are OK.
- I tried coping the sheet and creating a new one with the same content, it does the same.
- I tried changing the format, it does the same.
- I repaired Office 2013, didn,t work.
- I unistalled Office and re-installed it, didn't work.
- Checked for any update, they are all up to date. (Graffics driver, windows 10 update, etc)
- I tried OpenOffice, the troubled sheets are still broken when using it.
- I tried login-in with an other user account on his computer, it does the same.
He's on Windows 10 1709, his graffic card is a Intel(R) HD Graphics 620 and the driver are up to date.
He's using Office 2013.
Here's some screenshots:
1. How it should look like:
2.How it look like on OpenOffice
3. How he see it on Excel 2013:
Thank you if you can help!
Charle
Apr 04 2018 11:43 PM