Jan 11 2023 09:16 AM
We have an Excel report that pulls Sharepoint List data on refresh. It works fine for people except one user - he gets the following little window popup when he tries to refresh.
If I click TECHNICAL DETAILS, it says "referenceerror: promise is not defined".
If I click GO BACK TO SITE, it tells me that internet explorer 11 is not supported and gives me an option to update browser, which leads to installation of Edge, but Edge and Chrome are already installed.
The troubleshoot link does not work, brings up another popup saying "help seems to be broken".
The connection to the Sharepoint List is created by going to the list and click Export to Excel, which downloads a query file, and I load the query into the Excel file.
My research says that the error is related to IE not supporting Promise, but I haven't seen anyone mention seeing this in Excel. In an attempt to replicate the issue, I set default browser on my PC to IE and refreshed the report, it did not give me the error.
Do you guys have any ideas? I can think of a work around, but I want to try to resolve this first, in case it happens again in the future.
Jan 11 2023 03:30 PM
Jan 12 2023 07:09 AM
Jan 12 2023 02:31 PM