Problem saving Access data to an .xls file

Copper Contributor

Hi, hopefully this has a really simple answer. Last month I downloaded data from Access as an Excel file, and it opened as a normal Excel file. When I downloaded this month's data it opened as the attached "Strange worksheet format.jpg." Clicking on the slider bars on the left hides empty rows (which didn't use to be there), but doesn't do anything about the boxes that say "Text26:" or restore all the original data. I have tried both through the Print Preview menu and the regular External Data /Export menu. What's happening? 

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