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Problem excel file linked to another Workbook

%3CLINGO-SUB%20id%3D%22lingo-sub-795480%22%20slang%3D%22en-US%22%3EProblem%20excel%20file%20linked%20to%20another%20Workbook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-795480%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20user%20who%20has%20an%20Excel%20report%20that%20is%20linked%20to%20another%20Workbook%20on%20the%20network%20which%20is%20no%20longer%20being%20updated%20from%20the%20linked%20file.%20Instead%20of%20the%20report%20cells%20being%20updated%20with%20current%20data%20the%20cells%20are%20showing%20%23value.%20Here%20is%20what%20we%20have%20tried%20so%20far%3A%26nbsp%3BTried%20turning%20off%20EVERYTHING%20in%20trust%20center%2C%20tried%20clearing%20user's%20Excel%20cache%2C%20did%20a%20reboot%2C%20tried%20safe%20mode%2C%20tried%20admin%20mode.%20I%20opened%20the%20'edit%20links'%20field%20in%20Excel%20and%20Excel%20CONFIRMED%20that%20the%20source%20file%20can%20be%20found.%20However%20if%20I%20click%20to%20manually%20update%20it%20we%20get%20nothing.%20Any%20guidance%20would%20be%20very%20much%20appreciated.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-795480%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExcel%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-795624%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20excel%20file%20linked%20to%20another%20Workbook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-795624%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F389310%22%20target%3D%22_blank%22%3E%40myester%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20the%20linked%20file%20on%20the%20shared%20network%3F%20Or%20is%20it%20possible%20that%20the%20linked%20file%20is%20saved%20only%20to%20the%20home%20drive%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
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myester
Occasional Visitor

I have a user who has an Excel report that is linked to another Workbook on the network which is no longer being updated from the linked file. Instead of the report cells being updated with current data the cells are showing #value. Here is what we have tried so far: Tried turning off EVERYTHING in trust center, tried clearing user's Excel cache, did a reboot, tried safe mode, tried admin mode. I opened the 'edit links' field in Excel and Excel CONFIRMED that the source file can be found. However if I click to manually update it we get nothing. Any guidance would be very much appreciated.

1 Reply
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Hello @myester,

 

Is the linked file on the shared network? Or is it possible that the linked file is saved only to the home drive?

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