Problem Excel & Word after downloading Mircrosoft 365 Home

Occasional Visitor

Tried to pull up an excel document after install Microsoft 365 Home version, the old file would not open and also in the Microsoft 365 version. I get a message that says: Excel experienced a serious problem with the sprint.excelintegration.9 add in. This add in is incompatible with Data Execution Prevention mode and should be disabled or upgraded  to the latest version.


1 Reply

@jrT007HAYMULCH400 ,


That's more question to ABBYY. They recommend to update application which installs this add-in (I guess FineReader, PDF Transformer or like). Or uninstall add-in if you don't need it. Same Excel says.