Password protected Excel

%3CLINGO-SUB%20id%3D%22lingo-sub-1663210%22%20slang%3D%22en-US%22%3EPassword%20protected%20Excel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1663210%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20shared%20an%20Excel%20doc%2C%20which%20is%20password%20protected%2C%20via%20an%20Approval%20flow%20on%20Sharepoint.%20Since%20the%20doc%20is%20password%20protected%2C%20my%20colleague%20was%20prompted%20to%20open%20the%20doc%20via%20the%20desktop%20app.%20Once%20she%20selects%20for%20it%20to%20open%20in%20the%20desktop%20app%2C%20the%20desktop%20app%20opens%20and%20nothing%20else%20happens...it%20doesn't%20prompt%20for%20the%20password.%20Office%20was%20reinstalled%20but%20it%20made%20no%20difference.%20Nothing%20happens.%20I%20have%20sent%20the%20same%20file%20via%20an%20Approval%20flow%20to%20someone%20else%20to%20check%20if%20they%20can%20open%20it%2C%20and%20they%20could.%3C%2FP%3E%3CP%3EYou%20advice%20would%20be%20appreciated.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1663210%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExcel%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1663369%22%20slang%3D%22de-DE%22%3ESubject%3A%20Password%20protected%20Excel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1663369%22%20slang%3D%22de-DE%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F792476%22%20target%3D%22_blank%22%3E%40MichelleC1983%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CH1%20id%3D%22toc-hId-529263189%22%20id%3D%22toc-hId-529263189%22%3E%3CFONT%20size%3D%222%22%3E%3CSPAN%20class%3D%22tlid-translation%20translation%22%3E%3CSPAN%20class%3D%22%22%3EMaybe%20this%20information%20will%20help%20you%20to%20solve%20your%20problem%3C%2FSPAN%3E%3C%2FSPAN%3E.%3C%2FFONT%3E%3C%2FH1%3E%3CH1%20id%3D%22toc-hId--1278191274%22%20id%3D%22toc-hId--1278191274%22%3E%3CFONT%20size%3D%222%22%3EFix%20problems%20opening%20documents%20in%20SharePoint%20libraries%3C%2FFONT%3E%3C%2FH1%3E%3CP%3E%3CFONT%20size%3D%222%22%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-gb%2Foffice%2Ffix-problems-opening-documents-in-sharepoint-libraries-31329fa1-4ad0-47fc-95d8-bb0c5b12a536%3Fui%3Den-us%26amp%3Brs%3Den-gb%26amp%3Bad%3Dgb%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-gb%2Foffice%2Ffix-problems-opening-documents-in-sharepoint-libraries-31329fa1-4ad0-47fc-95d8-bb0c5b12a536%3Fui%3Den-us%26amp%3Brs%3Den-gb%26amp%3Bad%3Dgb%3C%2FA%3E%3C%2FFONT%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20would%20be%20happy%20to%20know%20if%20I%20could%20help.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENikolino%3C%2FP%3E%3CP%3EI%20know%20I%20don't%20know%20anything%20(Socrates)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CFONT%20size%3D%222%22%3E*%20Kindly%20Mark%20and%20Vote%20this%20reply%20if%20it%20helps%20please%2C%20as%20it%20will%20be%20beneficial%20to%20more%20community%20members%20reading%20here.%3C%2FFONT%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

I have shared an Excel doc, which is password protected, via an Approval flow on Sharepoint. Since the doc is password protected, my colleague was prompted to open the doc via the desktop app. Once she selects for it to open in the desktop app, the desktop app opens and nothing else happens...it doesn't prompt for the password. Office was reinstalled but it made no difference. Nothing happens. I have sent the same file via an Approval flow to someone else to check if they can open it, and they could.

You advice would be appreciated.

1 Reply
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@MichelleC1983 

Maybe this information will help you to solve your problem.

Fix problems opening documents in SharePoint libraries

https://support.microsoft.com/en-gb/office/fix-problems-opening-documents-in-sharepoint-libraries-31...

 

I would be happy to know if I could help.

 

Nikolino

I know I don't know anything (Socrates)

 

* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.