Aug 07 2022 02:03 AM - edited Aug 07 2022 02:06 AM
This is a new problem for me. and I am battling when scrolling down in worksheets. (Office 2016)
Using page down the active cell automatically jumps to the top row, so when I start using the arrow key, I am at the top of the page again.
I have repaired and reinstalled excel with no luck. It is probably just a small setting, but I'm stuck.
I've checked scroll lock and i use freeze panes
Can anybody please help?
Aug 31 2022 10:40 PM
@ShelaghW hello, have you find a solution to this? I've been having this problem for weeks now :(
Sep 01 2022 03:43 AM
Sep 01 2022 01:51 PM
Sep 02 2022 12:30 AM
@sivakumarrj It didn't work for me :(
Sep 02 2022 12:31 AM
Sep 16 2022 01:54 PM
Oct 05 2022 05:56 AM
Oct 08 2022 04:25 AM
Precisely the same problem here in Slovakia; the issue started a week ago and driving me mad.
I thought my laptop was infected, but I can see now the virus is not a problem.
I use Windows 10 and MS Office 365
Reinstalling Ms Office did not help.
I am going to restore the computer from the image disk created three weeks ago.
Microsoft has not provided any solution yet ???
Oct 16 2022 07:04 PM
I'm having the same issue, I assumed it was my laptop. Started happening a couple of days ago.
Oct 20 2022 07:02 AM
Oct 20 2022 07:06 AM - edited Oct 20 2022 07:19 AM
@sivakumarrj It didn't work for me. The particular add-in described in the link was not active in my spreadsheet.
Oct 21 2022 10:39 PM
I was hoping someone has found a solution for this nagging issue!
Oct 22 2022 06:57 AM
Oct 22 2022 07:44 AM
Oct 24 2022 06:05 AM
@ShelaghW Hey everyone - I FOUND A SOLUTION!!! I had recently started using a feature called "text cursor indicator". It is under Settings->Ease of Access->Text Cursor. It's a neat feature that allows you to turn on a cursor indicator so it is easier to find where your cursor currently is. The indicator size and color can be customized as well. It's especially useful when editing Word documents. Anyway, I had the indicator turned on, and that's when I started having this Excel problem. When I turned it back off and restarted my machine, the problem went away!!
Oct 24 2022 06:31 AM
Oct 24 2022 09:15 AM
Oct 28 2022 10:52 AM
@ShelaghW Do we have any new work arounds for this? I just started experiencing the same issue. Need help.
Nov 02 2022 06:34 AM
I have found that this generally only occurs when I have panes frozen. I found unfreezing and re-freezing panes temporarily works (need to further test this to ensure it's a more permanent solution). For now I am doing this in every file I run into this problem, and while the file remains open it seems to be working.
Hoping a more permanent solution is released.