SOLVED

Opening Excel documents

Copper Contributor

I have been successfully using Excel 2016. However; when I tried to open documents downloaded today from MS TechCommunity, all failed to open with a comment that the files were corrupt. Surely that is not so.

 

What could be amiss?

 

 

3 Replies
best response confirmed by Southwood127 (Copper Contributor)
Solution

Hi@Southwood127 .

 

Check your trust Center settings and confirm you can safely open files downloaded from the internet.

 

Click on File >> Option >> Trust Center

 

While in Trust Center, click on Trust Center Settings

 

Then choose Protected View on the side bar, you may then need to uncheck "Enable Protected View for files originating from the Internet"

 

wumolad_0-1590286186162.png

 

Cheers

@wumolad 

Thank you. That solved the problem instantly.

@Southwood127 

 

Good to know it was useful.

 

Cheers

1 best response

Accepted Solutions
best response confirmed by Southwood127 (Copper Contributor)
Solution

Hi@Southwood127 .

 

Check your trust Center settings and confirm you can safely open files downloaded from the internet.

 

Click on File >> Option >> Trust Center

 

While in Trust Center, click on Trust Center Settings

 

Then choose Protected View on the side bar, you may then need to uncheck "Enable Protected View for files originating from the Internet"

 

wumolad_0-1590286186162.png

 

Cheers

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