notes attached to cells not visible, broken since last excel update (Office 365 on Mac)

Copper Contributor

I've got many notes (the yellow non-threaded formerly called comments) in my excel sheets. Since the latest software update I can not display/view my notes anymore.

The cells containing note still show the red triangle-mark, but the note does not show up when I mouse over. By clicking "show all notes" in the ribbon menu, it will just only show the connection lines between cell and invisible note rectangle. But I can not access view or even edit the notes.

Also right click on the cell -> edit note does not show anything.


is there a fix or at least a workaround existing?





macos: high sierra,

excel (office 365) version 16.21.1 (190123)

21 Replies


Thank you, you are a lifesaver. I've got an order book I have been working on since 2017 with over 4000 lines with so many notes and they are important ones so this really helped!

I had the same problem with Office 365 on my Desktop computer.  I would hover the cross over the cell with the note, the arrow pops up pointing to the cell but no note.  I had hundreds of notes in my spreadsheet, and none would display.  I tried all the suggestions in this thread and none worked. 


Now, I also use office365 on my Laptop. The offending spreadsheet has always been stored in a dropbox folder.  I found when I opened the dropbox file with my Laptop, I could now see all my notes.   I then saved the spreadsheet to a new file in dropbox.  When I opened the new file with my Desktop, the problem was gone.  All my notes were visible.  So I closed both files, renamed the new file back the original file name, and now all the notes appear in the file with the original name.  Whether I open it with my Desktop or my Laptop.