SOLVED

Need dashboard for Resolved VS Created Tickets.

Copper Contributor

Following is my snippet data for creating the dashboard. 

Ticket IDCreatedStatus
111/03/2020Closed
211/01/2020To Do
310/28/2020In Progress
410/25/2020Closed

I would like to create the dashboard: Created VS Resolved. I am looking for something like this. (Image Attached) 

JayJoshi_0-1604464991028.png

 

I really tried but could not get the solution. Can anyone please help me this?

 

 

@Rajesh_Sinha 

4 Replies
You need one more Column for Dates named as Resolved.. it's like created on 01/01/2020 and resolved or closed on 01/10/2020.
best response confirmed by JayJoshi (Copper Contributor)
Solution

@JayJoshi 

You may try this:

 

Rajesh-S_0-1604482522237.png

 

How it works:

  1. Create Pivot Table. 
  2. Keep Date in ROW, Details in COLUMN and Ticket in VALUE and set COUNT for Ticket.
  3. Select PT now from Design, then Layout & hit Grad Total, and click on for column only.
  4. Then Create a Line Chart.

Rajesh-S_0-1604483046657.png

 

Note: Working with PT is a wise way to do this.

 

@Rajesh_Sinha  Thank you so much. You are miracle Excel Expert.

Glad to help you @JayJoshi ,,, keep asking ☺
1 best response

Accepted Solutions
best response confirmed by JayJoshi (Copper Contributor)
Solution

@JayJoshi 

You may try this:

 

Rajesh-S_0-1604482522237.png

 

How it works:

  1. Create Pivot Table. 
  2. Keep Date in ROW, Details in COLUMN and Ticket in VALUE and set COUNT for Ticket.
  3. Select PT now from Design, then Layout & hit Grad Total, and click on for column only.
  4. Then Create a Line Chart.

Rajesh-S_0-1604483046657.png

 

Note: Working with PT is a wise way to do this.

 

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