Oct 02 2019 04:18 AM
Hi.
I have multiple skill assigned for every extension in the contact center. Need assistance on formula to have all the extensions to which the skills has been mapped.
Attached workbook with Master Sheet & Answer Sheet.
Example : The master sheet has Skill 3918 assigned to various Extensions. How to get all those extension number mapped to skill 3918 and so forth for remaining skills as mentioned in the answer sheet.
Thanks in advance for expert.
Oct 02 2019 04:41 AM
Please try this Array Formula which requires confirmation with Ctrl+Shift+Enter instead of Enter alone.
On Answer Sheet,
In B2
=IFERROR(INDEX(Master!$A$2:$A$25,SMALL(IF(Master!$B$2:$D$25=$A2,ROW(Master!$A$2:$A$25)-ROW(Master!$A$2)+1),COLUMNS($B2:B2))),"")
and then copy it across and down.
Oct 02 2019 05:14 AM
SolutionAnother variant is with Power Query, steps as in attached
Oct 02 2019 05:14 AM
Solution