Missing Transaction in Excel Tiller

Copper Contributor

When I updated my spreadsheet just now I found that I am missing a transaction. What can I do?

6 Replies

@Daniel_Owens Perhaps insert a row and add the missing information. Or else clarify what you need.

When I update my spreadsheet, Tiller automatically fills in the transactions since my last update. I'm missing a deposit transaction in that update so it is skewing all of my information.

@Daniel_Owens Please explain what "Tiller" is and how it connects to Excel.

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@Riny_van_Eekelen it’s supposed to be replacing Microsoft money. You sign in to your account from the excel spreadsheet and it imports bank transactions. 

@Daniel_Owens Okay. I know nothing about that. Sorry!

Hi there, Daniel. We just found this thread so sorry for the delay here. Hopefully you've reach out to our support team for more information by now, but if not you can reach us using the chat tool in the lower right corner of the Tiller Console at https://sheets.tillerhq.com/auth/login or you can read more about what to do about missing transactions here: https://help.tillerhq.com/en/articles/664377-troubleshooting-missing-transactions