Oct 01 2017 04:34 PM
Oct 01 2017 04:34 PM
After determining my MS Windows 10 does not have the high-definition turned ON, I'm at a loss as to why the fill color on my spreadsheets won't display but will print fine. This started happening after the last update and I'm wondering if anyone else is having this problem and if someone has found a solution. Thank you!
Oct 02 2017 06:48 AM
If that's for Page Layout view when that's the bug which is fixed for later builds, please see
Oct 02 2017 09:46 AM - edited Oct 06 2017 07:42 AM
MS advised making sure the latest version and all updates are installed. When I checked, I have the latest version installed.
To get this resolved I called support. We tried to "repair" MS Office from Programs and Changes. This failed. We uninstalled/reinstalled MS Office. We found my existing Excel 2016 spreadsheet will display Fill Color in the "normal" and "page break preview" views but NOT the "page layout" view. WORKAROUND: Don't use "page layout" view.
All year I've been using this particular spreadsheet on a weekly basis. I open the previous week and "save as" for the new week. For 38 weeks it has worked in the "page layout" view. Now it doesn't. Is it the file? Or did MS Office getting updated?
Opening a new worksheet, everything works.
The engineers will look at this.
Thank you for your quick response. Much appreciated.
Oct 06 2017 07:23 AM
I'm having the same exact problem. It's important that I view my sheets in page view so I can make sure all the header and footer fields are visible. Hoping for a fix ASAP, as this is driving me NUTS! It also only started this week for me.
Oct 09 2017 07:45 PM
Barbara, I have exactly the same problem. Not just the FILL color, but no colors at all except fonts, (which always appear black) placed anywhere on my Excel 2013 spreadsheet display on my monitor screeen. However, they do show up correctly on paper when I print it. I am at a loss for the solution.
Nov 05 2020 11:58 AM
did you ever get this fixed? I have the exact same problem. Techs at MS tried to help via chat and also I am in contact with another person via messenger board. Please reply if you are able.