I have an Office 365 Pro Plus E3 license but can't access new functions in Excel

New Contributor

I have a desktop version of Office 365 Pro Plus E3 license. I want to be able to take advantage of the new functions that are available in Excel such as XLOOKUP, UNIQUE, etc. but they are not available in the version of Excel that I have. I have chatted with both Microsoft Live through Teams as well as my IT dept and I can't seem to get to the bottom of what I specifically  need to ask for

so that I can take advantage of these new features. Any ideas are appreciated.

4 Replies

@LGalves 

I'd start with a quick repair and only try the longer online repair if needed.

 

Repair an Office application (microsoft.com)

@LGalves 

Office 365 Pro Plus was rebranded long ago Name change for Office 365 ProPlus - Deploy Office | Microsoft Docs

 

What is exactly on your File->Account page ?

image.png

@Sergei Baklan 

Hi Sergei, Here is what it says:

LGalves_0-1658088186064.png

IT told me I had E3 but when I log into my account I also see this information about my subscription:

LGalves_1-1658088399219.png

 

Thanks for the suggestion Patrick.