How get Refinitiv/Microsoft to refresh/update stock list ?

Copper Contributor

Hello,

 

I have shares of 2 companies, which are not found in the Stock Data types. These are fairly new shares, which listed about 2-3 weeks ago. How do I get about requesting Microsoft to update/refresh the list of shares ? The data comes from Refinitiv. So looks like an issue at their end.

 

I have given feedback from excel to MS multiple times, but nothing has happened.

 

This had happened once last year as well. However after a few days that share got added.

 

Thanks.

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