How do I troubleshoot Excel crashes

Occasional Visitor


My boss informed me that he is experiencing an increased frequency of Excel 2019 crashing. It is installed as part of a local 2019 Office Home and Business installation.  Often he is forced to reboot his computer and he is able to get is file back in the Recovery tool that appears in the left margin of the screen when he reopens Excel.

I would like to identify the cause of the issue. Is there a log file that indicates the cause of the crash of Excel?  Would Windows 10 Event Viewer have a record of the crash?   Any suggestions or guidance is appreciated. Greg

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