May 12 2023 09:54 AM
I am using Office subscribed through Dell. My subscription extend through October 15, 2024.
When I select Help/? or Help/ contact support with any of the modules (word, excel ..etc) I get the dialog box "your organization's administrator turned off the service required to use this feature".
How do I get this turned on?
May 13 2023 12:57 AM
It sounds like the Help feature is disabled by your organization's administrator, which is preventing you from accessing it.
Here are some steps you can take:
May 13 2023 07:16 AM
May 13 2023 07:44 AM
May 18 2023 10:00 AM
@Sergei Baklanreply
A full search of the registry found no values with the name SignInOptions or UseOnlineContent !
What next?
May 22 2023 02:23 AM
Do any other online functionalities (Help->What's new, Review->Smart lookup, etc) work in your Office?
Jun 01 2023 10:37 AM
The features under the Help tab are all inactive. I was trying to utilized the "Show Training" and it continues to refer to internet connectivity, which no problem exists with the Internet. Please advised.
Jun 01 2023 10:38 AM
Jun 02 2023 05:53 AM
Sorry, I have no consumer subscription to try to reproduce and play with options. Try to ask the support, or ask your question on Microsoft Community , they are more close to support questions.
Sep 29 2023 12:30 AM
Jan 15 2024 09:02 PM
Unfortunately not an answer, just chiming in to say I have the same problem - I can't get help with other problems because my help doesn't work.