With your permission, if I can recommend. It can help us all if you upload an Excel file (without sensitive data), no picture. Even if it is said that a picture can say a thousand words, it is certainly not in the case of Excel, on the contrary in some cases. This would also be a blessing for all of us, as we can understand the problem much better, a win-win situation for everyone.
* Knowing the Excel version and operating system would also be an advantage.