FREEZE PANES NOT FREEZING PANES!

[Steve347]

I am administrator with prior excel experience and since switching to Office 365 I am unable to Freeze Panes. I enter the row under where the freeze should happen, go to view and select freeze panes (rows). Scroll down and presto...no panes are frozen. HELP please.

[#2]

@Steve347 

I can add nothing to Re: issue with header and freeze panes - Microsoft Tech Community, if you are in Normal view it shall work.