Jan 02 2019 07:36 AM
Hi All
I am trying to create a formula in order to show it on a pie chart but need help. Below are my response time. I need to show anything that is 0 Hours and 0 Mins as within the SLA and anything over 0 hours and 0 mins as outside of SLA.
Within I used the formula of =COUNTIFS(M1:M32,"=0", O1:O32,"=0") which gave me my figure but I can't do the outside of SLA. It keeps bringing the answer of 2 and not 3.
Much appreciated
SLA Response Time | |||
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
0 | hrs | 0 | mins |
1 | hrs | 30 | mins |
0 | hrs | 0 | mins |
4 | hrs | 22 | mins |
0 | hrs | 33 | mins |
Jan 02 2019 07:50 AM
thanks for the quick reply, tried that it's coming up with an error of #Value
Jan 02 2019 07:53 AM
SolutionPlease check in cell R1 attached