Excel - new window freez

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New Contributor

Hi,

Extensive excel user on multiple screens, I used to be able to open new window even on very large and complexe file.

Since last update (was enrolled in the beta programm) impossible to open a "new window" of an opened file even a blank one. Excel freez totally, no error message, no spike in CPU usage or RAM usage, can use every other app even office app without a problem.

Tried on files saved on local, on sharepoint on one drive, same issue.
Tried :

  • quick repair
  • online repair
  • uninstall reinstall
  • uninstall reinstall with SetupProd_OffScrub.exe
  • tried safe mode, worked very much, tried then to disable all add-ins, same issue, in safe mode, while it does not freez, after a couple of minutes the whole app is very slow, after closing all other windows than the main one, file works perfectly....

all this whil CPU is not even near 40% and RAM 60%


I need to be able to have 2 windows and sometime even 3 or 4 of the same file without freezing, any clue ?

B


 

 

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