Excel Hyperlinks External Users

Copper Contributor

Invoices saved on our company hard drive are linked via a hyperlink in an excel document that I use. The hyperlinks in this document won't open when I email it to users who are not connected to our network.


Previously, there was no issue, but all of a sudden, these links stop working. What can I do to prevent my links from malfunctioning for users outside my network?


Thank you in advance!

1 Reply


Welcome to your Excel discussion space!

If I may recommend you to read this link in detail.


In addition, I recommend that you contact your administrator.

Probably (without specific information about your digital environment), suspected that your administrator does not allow third-party access to your company network.

It could also be due to a broken hyperlink.

Far too many possibilities, without specific information you could write a book about what could be wrong.

External sharing overview



Hope I was able to help you with these information & links.



I know I don't know anything (Socrates)