Excel Help and Training Videos are not playing

[ravisoomal]

I've tried to play the videos, however they don't seem to be playing on Safari and I checked Chrome, but the same issue. I've attached a screenshot below. Any ideas why this does not work?

[#2 · Accepted solution]

Hi @ravisoomal, I was able to get the video to play after I downloaded it. Give that a shot and see if it also works for you. I selected download > English > Video

[#3]

That worked, thank you a lot!