Excel freezes when importing items into quickbooks

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  • Case #: 1037439573
  • Created on: Thursday, March 31, 2022
  • Description: Excel freezes
  • I  can get 1 file to import with 998 items fine into QuickBooks Enterprise 22. When I try other files it freezes and says excel not responding. I am Using Windows 10 and Office 2019. Everything is updated. 
  • I have a Microsoft tech on my computer for a hour and he could not fix it. 
  • If anyone has seen this and has a fix for it I would greatly appreciate it. I have many more file with items to import and can not get it to cooperate.
  • Thanks in advance
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