Feb 08 2023 10:51 AM
we are on office365. Excel version:
We have a few users working on files in the network complaining taking long to open and very long to save.
Storage: QNAP NAS
RAID: 5
Shared Folder is added as a Network Location (UNC) on the Users Computers.
User1
File Path (UNC): \\192.168.3.2\Finance\008 Budgets\Budget 2022-2023\Cash Flow Budget
File Name: V1.1 Cash Flow Budget FY 22-23 (31.01.2023).xlsx
File Size: 6845KB/ 6.69MB
User 2
File Path (Mapped Drive): Z:\014 Cost Value Reports\2022-2023
File Name: 10. Cost vs Fees Tracker @ Jan 2023.xlsx
File Size: 951KB
Both users have many different folders setup as "UNC" and "Mapped", some are folders in our LAN & others are from other project offices
We notice windows file explorer scanning/trying to establish connection, which takes a long time. can this be a reason for being slow while saving.
Both users are on Windows 10
will changing to mapped drives make things better? how can we stop windows from establishing connection with the network folders?
What can we do to correct this?
We tried saving word files, PDF files with bigger size and they save instantly, its only excel files that are taking too long
Appreciate your help
Aug 02 2023 08:52 AM