Dec 19 2019 01:44 AM
Hi,
We have been looking at an issue with Excel as part of Office 356 Click-to-run (version 12228.20364) where if an Excel doc is first opened from within Excel (open Excel first, either as a program or from another Excel doc), and this Excel doc is saved as another Excel file, the originally opened Excel doc is not fully closed by Excel and is shown to be left open from the server. This in turn causes the original Excel file to be locked open.
For example,
We have tested this extensively, and have been able to re-produce the above multiple times, using different Windows 10 machines, accessing the Excel documents from different Server OS's (2012 R2, 2016, 2019), over different networks and using different Excel documents.
Given what we have seen so far it would appear there is a potential bug or issue in the way Excel handles the above scenario, and appears to lock open the original file. This issue only happens if the Excel doc is opened from within Excel first. If the file is opened directly from Windows Explorer, the problem does not appear to happen.
Looking to see if anyone else has experienced the same issue, or if this is indeed a known issue or if there is a possible fix/workaround we could try.
Thanks
Rich
Dec 19 2019 02:42 AM
Jan 14 2020 08:27 AM
@RichSaunds We are having the exact same issue. Have you found a solution?
Mar 18 2021 12:53 PM
@RichSaunds Have you found a solution to this?
I have had a user complain about this but couldn't reproduce it until I saw your post. I always open from Windows Explorer so everything was fine. When I follow your steps I get the same behavior as you.