Excel autosave

[AnnWilliams620]

I purchased 365 to be able work on documents from either of my computers without the need to carry USB memory sticks.  I have been unable to get the autosave feature in Excel to work.  I cannot upload the file to the OneDrive - Personal, nor can I access an Excel file stored in OneDrive - Personal.  The error message is "Sorry, something is preventing us from uploading your document"

Any help would be appreciated

[#2]

@AnnWilliams620 , few more questions

- does OneDrive works in browser, in particular are you able to upload file on it in browser?

- does OneDrive client syncs the storage?

- Is that feature activated in Excel

- if all above works, do you have that issue for Excel only or for Word as well?

[#3]

@AnnWilliams620 

Screenshot disappeared:

[#4]

@Edword_Smith74 

Please stop wasting your and our time