Sep 05 2022 07:33 AM
Hola,
Tengo un problema con un usuario, donde por alguna extraña razón se cierran los Excel de manera repentina, sin aviso de error ni crash. Al volver abrirlo aparece para recuperar lo anterior, como si se hubiese cerrado sin guardar.
Cosas probadas:
Versión Office 365 64-BITS
Gracias
Sep 06 2022 08:48 AM
this sounds like a tricky issue. What you could maybe check if there are any temporary files in the users directory (it's a hidden directory):
C:\Users\(Username)\AppData\Roaming\Microsoft\Excel
Usually, there should be only the XLSTART directory. If there are any other directories (like in my example screenshot), they will contain most likely temporary files from former crashes and could be deleted.
Maybe this helps.
Sep 07 2022 07:07 AM