Cursor will not move via keyboard in Excel only and shows a cross and scroll lock is not the issue

New Contributor

My cursor stopped moving by the keyboard, only in Excel. Works fine in Word.


There's no scroll lock key on my laptop, but pulling up the virtual keyboard the scroll lock key was not on.


The cursor looks like a cross while it will not move. 


I tried turning drag and drop off, which was suggested in a prior discussion, that made no difference. 

2 Replies
Yes all spreadsheets.

Then with no input from me and not as a result of rebooting (which I did) it suddenly worked correctly again. So this has happened 3 times in the last 7 days with no apparent reason why it happens and then why it suddenly clears up the next time I load Excel.