we are using office365 within our company. I have an excel sheet which I share with our client that uses google sheets. I need to use comments functionality, however, it does not work. I tried to add the client's email addresses into our company contact but still no success. When I tag them I receive this warning: one or more of mentioned users cannot be granted access due to the principle of IT.
Is there a way or any other workaround how to share comments and tag others in those comments when using different providers?