CNTRL + up/down not working along with certain fn keys and I tried to troubleshoot keyboard

[lhiggins808]

Hi, I am in the process of learning quicker ways around excel and for some reason my cntrl up/down doesn't work but left right does. Certain fn commands also don't work like shift fn f8. I troubleshooted the keyboard and made sure scroll lock is off but still no dice. 

[#2]

@lhiggins808 Perhaps Fn lock is on? Does Control+Fn+Up (down) work instead by any chance?

If only manufacturers would design laptop keyboards with the Excel power user in mind!

[#3]

@JKPieterse Nope fn lock is off. I tried that and it still doesn't work. I've been searching the internet for a few days and can't find an answer

[#4]

Does pushing the up and down arrow keys work as expected in Excel?
Do you have any apps installed which use these keyboard shortcuts? Powertoys comes to mind?

[#5]

@JKPieterse Yeah, using the arrow keys regularly works. I do not have any other apps that could affect it. I might just try to uninstall excel and reinstall it

[#6]

I doubt if Excel is the culprit. Things to try:
- Start Excel in safe mode (hold the control key while Excel starts, it should prompt asking to start in safe mode or not)
- Attach an external keyboard to your laptop and see if the problem persists

[#7]

Nope, still doesn't work. Thanks for trying to help though

[#8]

Perhaps you could go into Windows settings, Startup apps. Take note if which are there, and start unchecking and rebooting to see which might be causing this.