can't open excel file

New Contributor

Hi, I'm using window 10 with excel 2013 version. I got some files saved in the computer. When I double click the file name of any excel file, it appears as a small screen next to the short-cut icon at the bottom of the monitor and I can't make it big and edit. How could I fix it? Thanks a lot.

5 Replies


With your permission, if I can recommend you, add photos with what you consider to be a problem or with possible references that you think can show a more precise picture of the problem in your description.


Thank you for your understanding and patience



I know I don't know anything (Socrates)


Morning. Thanks for your advice. Below is the screen of the screen with the problemmy screen with the problem


Could you please describe your request in more detail, I still don't understand what the problem is with this picture.

Please remember that I am not present in front of your screen and need precise instructions to understand where the problem could be.

I only see the desktop background with a small excel window.

First install all necessary Office updates.


If the problem is not solved with the updates (which could most likely be), please send a message with a more detailed description.

I am unfortunately not the most experienced to recognize problems / concerns with a short description.


Thank you for your understanding and patience



I know I don't know anything (Socrates)


Thanks a lot. I've fixed it with your update suggestion. Then, after opening windows in safe mode, I could get excel in full screen (no more a small one as shown in the picture). Then I off the "closing whole screen" and successfully accessed the file I can't open before.
Thanks again for your technical advice.
I am glad that you came to a solution.

I also wish you a lot of fun with Excel.