Add-in error asking for internet explorer when using Insights

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Occasional Contributor

I have a really odd issue. When trying to use Insights (https://support.office.com/en-us/article/insights-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4?ui=e...). I receive an error message saying that the add-in cannot load because my version of Internet Explorer in not supported.

 

I am very puzzled, and cannot find any solutions. I reinstalled Office, which did nothing to help. I am running Excel 2016 on Windows 10 via Parallels on a Mac. Screen shot of the error is attached. Any help is appreciated.

6 Replies
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Hi Nathan,

 

Try to reset Internet Explorer settings.

 

Regards

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Thanks of the reply, but no solution. I don't even have IE installed my machine. I do have Edge and that seems to be working fine for growing the web. I don't understand why IE is relevant in the first place, and I also though it was replaced by Edge.

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If so, I recommend you to ask this community, because it's the best place to get support.

 

Regards

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Nathan, IE is built-in into Win10, another story it's not default browser (Edge one). Here is how to find it.

https://support.microsoft.com/en-us/help/4026136/windows-10-use-internet-explorer

 

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Solved. Thank you to both of you for the solution. Really excited to try Insights, and now I can!
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So far so good, you are welcome