SOLVED

Even if JavaScript windows.close () is used, the IETab screen does not close

%3CLINGO-SUB%20id%3D%22lingo-sub-860399%22%20slang%3D%22ja-JP%22%3EEven%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-860399%22%20slang%3D%22ja-JP%22%3E%E2%99%A6Background%3CBR%20%2F%3EWe%20are%20testing%20if%20our%20self-development%20application%20running%20on%20Salesforce%20works%20fine%20on%20Edge%20installed%20from%20Microsoft%20Edge%20Insider%20Channels.%20%3CBR%20%2F%3E%20%E2%99%A6Details%20of%3CBR%20%2F%3Ethe%20issue%20From%20the%20salesforce%20screen%2C%20open%20other%20system%20screen%20in%20a%20separate%20tab%2C%20The%20other%20s%20ystem%20screen%20was%20closed%2C%20but%20there%20is%20a%20blank%20tab%20remains.%20The%20other%20system%20is%20open%20in%20IEMode.%20see%20attached%20file%20for%20details%20%3CBR%20%2F%3E%20%E2%99%A6Question%3CBR%20%2F%3ETo%20close%20the%20other%20system%20screen%2C%20JavaScript%20windows.close()%20But%20why%20is%20the%20tab%20not%20closing%3F%20When%20I%20tried%20the%20same%20operation%20with%20IE%20and%20chrome%2C%20the%20tab%20closed.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-861362%22%20slang%3D%22en-US%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-861362%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F410723%22%20target%3D%22_blank%22%3E%40h-yamada%3C%2FA%3E%26nbsp%3BThanks%20for%20trying%20IE%20mode!%3C%2FP%3E%0A%3CP%3ECan%20you%20please%20let%20us%20know%20the%20Edge%20and%20OS%20versions%20you%20are%20using%3F%20If%20you%20type%20in%20edge%3A%2F%2Fversion%20in%20the%20address%20bar%20and%20send%20us%20the%20details%2C%20that%20will%20help.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-885254%22%20slang%3D%22ja-JP%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-885254%22%20slang%3D%22ja-JP%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F380446%22%20target%3D%22_blank%22%3E%40Shilpa_Subramanian%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESorry%20for%20the%20late%20reply.%3C%2FP%3E%3CP%3EI%20will%20send%20the%20Edge%20and%20OS%20versions%20information.%20%3CBR%20%2F%3E%20Please%20see%20the%20attached%20file.%3C%2FP%3E%3CP%3EI%20would%20be%20happy%20if%20you%20could%20answer%20by%2010%2F4.%20%3CBR%20%2F%3E%20Or%20please%20let%20me%20know%20if%20you%20know%20the%20answer.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-887546%22%20slang%3D%22en-US%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-887546%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F410723%22%20target%3D%22_blank%22%3E%40h-yamada%3C%2FA%3E%26nbsp%3BApologies%20for%20the%20delayed%20response.%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWe%20addressed%20this%20issue%20on%20Windows%2010%20versions%2C%20and%20this%20will%20be%20fixed%20for%20Windows%208.1%20and%207%20with%20the%20OS%20update%20in%20October.%26nbsp%3B%3C%2FP%3E%0A%3CP%3EPlease%20let%20us%20know%20which%20version%20of%20Windows%20you%20are%20currently%20on.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-887699%22%20slang%3D%22ja-JP%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-887699%22%20slang%3D%22ja-JP%22%3E%3CP%3EThank%20you%20for%20your%20reply.%20I%20am%20sorry%20that%20the%20attached%20document%20is%20incorrect.%20The%20correct%20document%20will%20be%20attached%2C%20so%20please%20check%20the%20version%20information.%20I%20use%20windows10%201903%2C%20Has%20this%20problem%20been%20fixed%20already%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-887958%22%20slang%3D%22en-US%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-887958%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F410723%22%20target%3D%22_blank%22%3E%40h-yamada%3C%2FA%3E%26nbsp%3BYes%2C%20please%20upgrade%20to%20Windows%2010%20build%2018362.329%20or%20higher%20for%20the%20fix%20and%20let%20us%20know%20if%20you%20still%20experience%20any%20issues.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-898436%22%20slang%3D%22ja-JP%22%3ERe%3A%20Even%20if%20JavaScript%20windows.close%20()%20is%20used%2C%20the%20IETab%20screen%20does%20not%20close%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-898436%22%20slang%3D%22ja-JP%22%3EThank%20you%20for%20your%20answer.%20%3CBR%20%2F%3E%20I%20confirmed%20that%20the%20issue%20was%20resolved.%3C%2FLINGO-BODY%3E
New Contributor
■Background
We are testing if our self-development application running on Salesforce works fine on Edge installed from Microsoft Edge Insider Channels.
■Details of the issue
From the salesforce screen, open other system screen in a separate tab, The other system screen was closed, but there is a blank tab remains. The other system is open in IEMode. (See attached file for details)
■Question
To close the other system screen, JavaScript windows.close() But why is the tab not closing? When I tried the same operation with IE and chrome, the tab closed.
6 Replies

@h-yamada Thanks for trying IE mode!

Can you please let us know the Edge and OS versions you are using? If you type in edge://version in the address bar and send us the details, that will help.

 

@Shilpa_Subramanian 

 

Sorry for the late reply.

I will send the Edge and OS versions information.
Please see the attached file.

I would be happy if you could answer by 10/4.
Or please let me know if you know the answer.

@h-yamada Apologies for the delayed response. 

We addressed this issue on Windows 10 versions, and this will be fixed for Windows 8.1 and 7 with the OS update in October. 

Please let us know which version of Windows you are currently on.

Thank you for your reply. I am sorry that the attached document is incorrect. The correct document will be attached, so please check the version information. I use windows10 1903, Has this problem been fixed already?

Best Response confirmed by h-yamada (New Contributor)
Solution

@h-yamada Yes, please upgrade to Windows 10 build 18362.329 or higher for the fix and let us know if you still experience any issues.

Thank you for your answer.
I confirmed that the issue was resolved.