Sep 17 2019 09:12 PM - edited Sep 17 2019 09:14 PM
Sep 18 2019 08:39 AM
@h-yamada Thanks for trying IE mode!
Can you please let us know the Edge and OS versions you are using? If you type in edge://version in the address bar and send us the details, that will help.
Oct 01 2019 12:42 AM
Sorry for the late reply.
I will send the Edge and OS versions information.
Please see the attached file.
I would be happy if you could answer by 10/4.
Or please let me know if you know the answer.
Oct 01 2019 03:08 PM
@h-yamada Apologies for the delayed response.
We addressed this issue on Windows 10 versions, and this will be fixed for Windows 8.1 and 7 with the OS update in October.
Please let us know which version of Windows you are currently on.
Oct 01 2019 05:36 PM
Thank you for your reply. I am sorry that the attached document is incorrect. The correct document will be attached, so please check the version information. I use windows10 1903, Has this problem been fixed already?
Oct 01 2019 10:07 PM
Solution@h-yamada Yes, please upgrade to Windows 10 build 18362.329 or higher for the fix and let us know if you still experience any issues.
Oct 07 2019 10:01 PM