Nov 22 2021 01:47 PM
When opening a PDF from any web site some we get a plug-in is missing error instead of opening in the browser. This is not happening to all users and is sporatically being reported however this started on the first day that v96 update was received.
Nov 23 2021 07:02 PM
@rgrisi We are starting to see this issue as well. Did you find any more details about this?
Nov 24 2021 02:44 AM
Nov 28 2021 10:06 AM
Nov 29 2021 03:10 PM
Hi Everyone! Do you have a screenshot showing the error message? Also, is this still a sporadic occurrence? Is there a PDF you can share that will reproduce the issue?
If you haven't had a chance yet, can you also please submit diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback). Thanks!
-Kelly
Nov 30 2021 05:57 AM
@Kelly_Y Getting the same error as well after Ver 96.
When I rollback to ver 95 PDF plugin works as designed.
Nov 30 2021 06:13 AM
Here is a screenshot and attached PDF. I don't think the issue is related to specific PDF's. PC's with the issue can't open any PDF in Edge without getting the plugin error.
I have submitted diagnostics data from the Edge feedback option on the PC that this screenshot was taken from.
We're seeing this issue across our environment with Edge version 96.0.1054.34
Nov 30 2021 07:59 AM
Hi Kelly,
We have also encountered this issue as of the 25th November as our users have gradually updated to
Thanks,
Ben
Nov 30 2021 03:31 PM
@Ben7670 @SteveParsons @PackerBacker Thanks for providing the additional information! I can see the PDF team is investigating this issue and a similar issue that is occurring when trying to print PDF files.
By chance do you have McAfee installed on the affected machines?
We'll follow up with updates from the team.
-Kelly
Nov 30 2021 03:54 PM
Dec 01 2021 12:06 AM
Dec 01 2021 05:51 AM
Dec 01 2021 05:55 AM
Dec 01 2021 06:10 AM
Dec 01 2021 07:02 AM
Dec 01 2021 09:00 AM
Thanks for testing! I do see our developer confirmed a fix was released to MS Edge Stable Channel Build 96.0.1054.41.
-Kelly