Edge Sync w/ MS 365 Basic and Business Standard

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Occasional Contributor

Hi,

I noticed that some of my customers with MS 365 Basic and Business Standard plans can sync their MS Edge information, while others can't.  Based in this article, sync only works with plans that include Azure AD Premium P1 and P2, Microsoft 365 Business Premium, and EDU.  

 

https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync

 

Could it be that MS is starting to expand to smaller plans?  Is there an article with details about this?

 

Thanks...

3 Replies

@Daniel Velez Thanks for reaching out. I'm tagging in @Kelly_Y from our Enterprise team, who can help.

 

Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
 

Thanks, @Deleted !

 

Hi @Daniel Velez - I just spoke with the Sync Team.  There have been no changes to the Sync Prerequisites.

 

Do you have a specific case where M365 Business Standard or Business Basic is able to Sync and would like us to investigate?  

 

-Kelly

@Kelly_Y Sorry to intrude. But my smaller organization is having the same issue. We can sign into the new Microsoft Edge but we get the "Sync is not available right now" message. It's been like this for months. I've read around and saw something where I might need to enable something through Azure. Any thoughts?