Apr 12 2017 06:37 AM
We know that so many Office 365 deployments fail because in the end, the technology is not being embraced by users. I am constantly trying to drive importance of adoption. What would you say the greatest risks factors are in end user adoption?
Apr 12 2017 11:04 AM
Apr 13 2017 05:23 AM
Hi! There are a number of risks out there, however for me it is focusing too much on the launch and not the long-term adoption. We think too much short-term. Lights flashing green does not necessarily mean we have gone live! Planning should focus on long-term adoption. All the best!
Apr 13 2017 09:02 AM
Make it personal. We must be able to answer "What's in it for me?".
Apr 19 2017 12:07 AM
Apr 19 2017 03:35 AM
If by risk factors, you are looking to identify drivers of failed adoption here's my list:
Apr 19 2017 01:39 PM
Others have said some great stuff. I'll just add a couple of things. Adoption is about change management, communications and most of all changing people's habits. And that last one is the hardest. Using Office 365 changes how people work and some may not like to change how they do things. And it also takes time. Tailor your expectations and timelines accordingly (long term!) and keep at it. Good luck.