Organizing Multiple Shared Inbox's

Copper Contributor

Multiple people in Multiple shared inboxes within the organization. How do you keep them organized, what works, what doesn't work?
We have color coding/tags that mean certain things for different inboxes which doesn't work when it is one person working out of multiple inboxes.

 

For Example: Joe is in three shared inboxes, but each inbox has the color red tagged for different things. Joe can't save red as multiple things.

Also, do people tag who is working on what and then move to their personal inboxes, or leave them in the original inbox until it is resolved and then move to a completed folder.

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